Crowley consolidates Caribbean logistics services in Guaynabo facility

Crowley Maritime Corp. is consolidating its Caribbean logistics services into a single new facility in the municipality of Guaynabo, Puerto Rico. The new, combined logistics services center is located at Building 13 in Free Trade Zone #61, Rd 165, KM 2.4, Guaynabo, PR, 00965. Last week, Crowley began shifting its LCL and cross-dock business from Building 11 to Building 13. The newly consolidated warehouse and distribution center operations are scheduled to be fully up and running at Building 13 by April 18 after moving from Building 12. 

"By consolidating our non-vessel-operator-common-carrier (NVOCC) and less-than-container load (LCL) operations into a single logistics services center, we will be able to serve our customers more efficiently and handle increased cargo throughput, thereby providing an even higher level of service,” said Ayesha Diaz, general manager of Crowley’s Caribbean logistics group.

The new facility has more truck dock doors than the previous facilities. To further expedite cargo handling and visibility, Crowley is streamlining its technology by deploying one warehouse management system (WMS) that will optimize shipment tracking from origin to final destination.

Crowley’s full portfolio of shipping and logistics services in Puerto Rico includes: LCL and full container load (FCL) shipping; cargo consolidation and deconsolidation; inland transportation; customs brokerage; cargo insurance; warehousing; and pool-point distribution.

“In the current market, Crowley is the only service provider that can offer this complete door-to-door transportation and distribution solution to our customers,” said Diaz.

“This consolidation is a significant enhancement, not only for our logistics customers but also for our liner shipping customers who are expanding their business with us because they see how we can streamline their supply chains and make them more cost effective by taking advantage of our logistics services here on the island and on the mainland,” said Jose “Pache” Ayala, vice president, Puerto Rico services.

The latest customer service improvements are a continuation of Crowley’s ongoing $500 million investment in the U.S.-Puerto Rico trade. The company recently broke ground on a construction project for a new pier at its Isla Grande Terminal in San Juan. The project is designed to accommodate Crowley’s two new liquefied natural gas (LNG)-powered, Commitment Class ships, which are under construction. Crowley’s terminal expansion also includes the installation of three new ship-to-shore container gantry cranes, new truck access gates, reefer plugs, new containers and container handling equipment, and more.